Last updated: November 14, 2025
RedFOE LLC, doing business as The Carpoolio ("Carpoolio," "we," "us," "our"), operates TheCarpoolio.com (the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
When you create an account, we collect:
To facilitate carpools, we collect:
We automatically collect:
Messages sent through the Platform (e.g., chat between parents) may be stored to facilitate carpool coordination and for safety/security purposes.
We use your information solely to:
Your privacy is our priority. We do not sell, rent, trade, or share the following with third parties:
We may disclose your information only in the following circumstances:
If you explicitly authorize us to share information with a third party.
We may share data with trusted vendors who perform services on our behalf (e.g., hosting, analytics, customer support), under strict confidentiality agreements. These providers are prohibited from using your data for any other purpose.
We may disclose information if required by law, court order, subpoena, or government request, or to protect the rights, property, or safety of Carpoolio, our users, or the public.
In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity, subject to the same privacy protections.
We implement industry-standard security measures to protect your information, including:
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
The Platform is intended for use by parents and guardians to coordinate carpools for minors. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.
Parents are responsible for:
If you believe we have inadvertently collected information from a child without proper consent, contact us immediately at [email protected].
You have the right to:
View and edit your account information at any time through your profile settings.
Request deletion of your account and associated data by emailing [email protected]. Some data may be retained as required by law or for legitimate business purposes (e.g., dispute resolution).
Unsubscribe from promotional emails via the link in each message. You cannot opt out of essential service notifications.
Adjust your device settings to disable location tracking; note that this may limit Platform functionality.
We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, safety, or operational purposes (e.g., transaction records, dispute resolution).
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.
Questions or concerns about this Privacy Policy? Contact us at:
Your trust is everything to us. We are committed to protecting your family's privacy.